Functions of Professional Standards
The public has the right to expect efficient, fair, and impartial law enforcement; therefore, any allegation of misconduct by department personnel must be investigated and properly addressed to ensure the maintenance of these qualities.
Employees must be protected against false allegations of misconduct. Although being the subject of an investigation may be unpleasant or uncomfortable, the best protection for an employee is a complete and thorough investigation conducted in a timely manner that clearly and unequivocally supports the employee's honesty and integrity if that is indeed the case.
The department often is evaluated and judged by the actions of its individual members. It is imperative that the entire organization not be subjected to public censure because of the misconduct of one member. When the public is confident that the department honestly and fairly investigates and addresses all allegations against its members, it is less likely that citizens will raise a cry of indignation over alleged incidents of misconduct.
Personnel who engage in serious acts of misconduct or who have demonstrated that they are unfit to handle law enforcement responsibilities must be removed from the department for the protection of the public, fellow employees, and the department.
The department constantly seeks to improve its efficiency and the quality of its personnel. Occasionally, investigations by Professional Standards disover faulty procedures that otherwise may have gone unnoticed.
Officer Complaints
The Richland County Sheriff's Department is committed to ensuring that its employees perform their duties with professional competence and discipline. The integrity of RCSD is enhanced by open communication between citizens and the department.
Therefore, all complaints, whether by citizens or employees, will be accepted and fully investigated. At no time should an RCSD employee discourage, intimidate, or otherwise coerce anyone desiring to file a complaint. However, persons filing false or frivolous reports are subject to criminal prosecution.
Complaints may be made in person, in writing, via Email, or over the telephone. Those filing complaints who provide us with their address will receive, via US Mail, a letter of acknowledgement confirming the complaint was received. A case will be opened when the complaint is received and the Professional Standards Division will notify the employee of the complaint against them. At that time, the investigative process will begin. All information gathered will be complied and assessed. At the conclusion of the investigation, the complainant will be notified that the investigation has been completed. It is the intention of the Professional Standards Division to have all claims be investigated and findings concluded within 45 days of receiving the complaint, if practicable.
To schedule a time to make a complaint, please fill out the provided form below.